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Ambulances are spending 50% more time outside hospitals in Kent, Sussex and Surrey, the BBC has learned.

South East Coast Ambulance Service (SECAmb) figures show ambulances had 36,000 hours "handover time" in 2011/12, 50% more than three years ago.

The College of Paramedics said it was a major risk to patient safety.

James Pavey, from SECAmb, said the service was working with hospitals to reduce any delays in admitting patients to hospitals.

"We've seen this hospital handover delay problem growing over the last few years," he said.

'Extreme times'

"This has a knock-on effect, so if we're waiting at a hospital to hand over our patient, we're not out providing the pre-hospital care."

He said the usual handover time was 15 minutes, but paramedics had "seen delays at extreme times of two to three hours".

Ambulances arriving at the Darent Valley Hospital in Dartford have seen average waiting times double in the last two years, with almost 5% of patients waiting more than an hour before being admitted.

The hospital said: "There has been a general increase in A&E attendances and a very busy period in February 2012.

"The average number of ambulance attendances at A&E rose from 65 per day in February 2011 to 72 per day in February 2012."

Handover times at the East Surrey Hospital in Redhill have more than doubled over the two years with just under 10% of patients waiting more than an hour.

But at the Conquest hospital in Hastings, waiting times have fallen.

'Dangerous situation'

A spokeswoman for the Department of Health said: "Everyone deserves to be seen quickly when they arrive at hospital. It is unacceptable for patients to be left waiting in ambulances outside the hospital in order to avoid waiting time targets.

"That's why we have changed the system and introduced new measures to ensure patients are seen quickly.

"Hospitals need to ensure they have proper plans in place to deal with high demand and we are doing everything we can to support them in treating patients as swiftly as they can."

Howard Catton, from the Royal College of Nursing, said: "We are seeing an increase in demand at accident and emergency. Hospitals are often running at virtually full capacity.

"You need to have some free beds so you don't have a log jam."

The College of Paramedics, which represents ambulance crews, said: "Some members have stated that they feel the situation is dangerous on occasions and is unsustainable due to the extra operational burden it places on ambulance services.

"The college feels that situations like this present unacceptable levels of risk and is not only worried about patient safety but is also concerned about the welfare and stress this situation places on paramedics and other pre-hospital clinicians."

Opinion has been divided on issue of trauma, including serious head injuries, and benefits of traveling longer distances to specialist hospital

UNITED KINGDOM — A pioneering research trial has been launched in the North-East to investigate whether serious head injury patients should be taken to the nearest hospital or a specialist neurological centre.

Opinion has been divided on the issue of trauma, including serious head injuries, and the benefits of travelling longer distances to a specialist hospital.

The National Institute for Health and Clinical Excellence (NICE) stated that evidence for bypassing the nearest hospital in favour of a specialist centre was inconclusive, so the issue was in need of further study.

The North East Ambulance Service (NEAS) has teamed up with counterparts in the NorthWest to launch HITS-NS, the Head Injury Transportation Straight to Neurosurgery Study, with funding from the Department of Health, through the Health Technologies Assessment Programme.

A ground-breaking initiative, the research involves three specialist neurosurgical centres and 11 general hospitals. In the NorthEast eight general hospitals and two neurosurgical centres — based at the James Cook University Teaching Hospital in Middlesbrough and the Royal Victoria Infirmary in Newcastle - are taking part in the trial. More than 900 NEAS staff, based at 46 ambulance stations in the NorthEast, will also be involved.

During the trial, two approaches will be followed at random by NEAS paramedics.

Patients will either be taken to the nearest hospital A&E department or transported directly to a specialist neurosurgical centre. The patients who go to the nearest A&E will be expected to transfer to specialist neurosurgical care after being stabilised.

NEAS medical director, Kyee Han, said: "It's important to stress that patients in each arm of the trial will continue to receive the very best available care from themoment of injury.

"The aim of this trial is to look at the journey the patient takes to get to neurosurgical care as it is widely accepted that patients with severe traumatic brain injury should bemanaged in neurosurgical centres."

Graham McClelland, the NEAS paramedic overseeing the project, added: "During this initial feasibility study the research team will evaluate how well ambulance service crews are able to comply with the study protocol before a larger full-scale trial is designed."

Suspended jail term after unprovoked attack

A DRUNKEN barmaid feigning illness who deliberately kicked a paramedic in the face has narrowly escaped being sent to jail.

Trainee teaching assistant Mandy Bryan lashed out with her foot at David Jenkinson when he tried to check her blood pressure in Stafford’s Holmcroft public house.

Mr Jenkinson and colleague Ray Edensor had found Bryan slumped in the toilet after being called to the pub, Stafford crown court heard.

But the paramedics suspected she was feigning unconsciousness when, after they pinched her ear as a test, she swore at them, said Paul Farrow, prosecuting.

She was taken into the pub’s living quarters and Mr Jenkinson saw her open her eyes when she thought no-one was looking.

The defendant vomited, but as Mr Jenkinson leaned forward to take her blood pressure, she kicked him hard on the right side of the face. After that, she pretended to be asleep, but later got up and made her own way out of the pub.

Bryan, aged 28, of Booth Street, Chester- ton, Stoke on Trent, who admitted a charge of assault causing actual bodily

harm, was sentenced to four months jail suspended for 18 months and ordered to pay £350 compensation.

Judge Paul Glenn told her: “I take a serious view of this case. The victim is a paramedic simply trying to do his job and help you.

"You got yourself in to this state by drinking an obscene mixture of alcohol. You were pretending to be more ill than you were.

“I would normally send someone to prison for this your previous good character and guilty plea is just about enough to suspend it, but it’s been a close-run thing.”

Mr Farrow said Mr Jenkinson went to hospital with a suspected hairline frac- ture of the cheek, but it turned out not to be broken. He had extensive bruising to the side of his face and 15 hours after the incident he was still in extreme pain.

“He believed the defendant knew exactly what she was doing when she kicked him. He was upset because he was offering assistance to a patient.”

Stephen Bailey, defending, said Bryan was training to be a teaching assistant and was hoping to be offered a job, if she avoided custody.

Tuesday, 15 May 2012 09:20

Angie ready for more 999 drama

Angela, one of the original cast of Holby City, has been working alongside ambulance crews for Sky 1 show Emergency With Angela Griffin.

And she says the high-adrenalin experience could make her more convincing in another medical role.

She said: “I would probably feel more confident now as I know a lot more!”

Though she admits being a REAL paramedic would be beyond her, and paid tribute to the skills and determination of the NHS heroes she rode with.

She said: “There were a lot of emotional moments and a lot of things I would rather not have seen, and I don’t think people realise how varied the job is.

“It was bizarre as one paramedic didn’t like nose bleeds – but he could go to jobs where people had fallen under a train.

“Yet when we went to see a little old lady who had a nose bleed, he was nearly being sick!”

Mum-of-two Angela is supporting new Walkers Baked Stars and has helped create their guide to help families have great days out.

She helped to choose 70 of the best locations from thousands suggested by parents to create the brand’s Five-Star Guide To Family Fun, available to download at netmums.com.

 

http://www.thesun.co.uk/sol/homepage/showbiz/tv/4312738/Angela-Griffin-ready-for-more-medical-drama.html

A SUFFOLK MP has made fresh calls for action by the region’s ambulance service after fewer than one in 20 surveyed paramedics reported good communication between management and staff.

Dr Dan Poulter, MP for Central Suffolk and North Ipswich, reacted to results of an NHS staff survey carried out for the East of England Ambulance Service (EEAS) showing worse performance than other trusts in a number of areas, including management support, team-work and job satisfaction.

His response echoes previous calls for action by bosses to support frontline paramedics after recent figures showed that ambulances arrived late to nearly half of all immediately life-threatening emergencies in some parts of rural Suffolk.

The survey showed that while 64% of managers reported good communication between senior management and staff, just 4% of paramedics responded similarly.

Dr Poulter said: “Instead of making improvements, these survey responses show that the trust is in fact going backwards when it comes to staff engagement.

“Nobody understands their service better than the hard-working frontline staff, who do an excellent job providing life-saving treatment to people on a daily basis.

“It was particularly disappointing to learn that staff motivation at work was below the average when compared with other trusts, whilst the survey response also reveals a disparity between the experiences of managers and frontline paramedics.

 

“I shall continue to closely monitor the ambulance service management, and will work to ensure that both staff and patients begin to receive the support they deserve.”

Paramedics accounted for a third (the largest group) of respondents to the survey, with 167 returned questionnaires to general management’s much smaller total of 11.

Most respondents had been employed by the service for six to ten years, with nearly a quarter working for more than 15 years.

EEAS staff recorded the lowest scores of the trust’s surveyed nationally for ‘flexible working options’, opportunities to develop their potential’ and, perhaps most alarmingly, ‘recommendation as a place to work or receive treatment’.

However, improvements have been made elsewhere since the last annual survey, with a marked improvement in delivering staff appraisals but a subsequent increase in reports of violence and harassment from the public.

The trust refuted Dr Poulter’s claim that it going backwards, arguing results had not considerably changed from last year and that it performed better than other ambulance services in some areas.

A spokeswoman said survey results were being used to identify and act upon areas for improvement, such as staff motivation, which she added “is close to the national average for ambulance services and is obviously affected by the general economic situation within the NHS”.

A critical manpower shortage left paramedics scrambling Sunday, according to a union official.

Paramedics were dispatched to a call for a male in his late 30s in life-threatening condition near Birchmount Rd. and McNicholl Ave. Sunday afternoon. The man was pronounced dead at the scene.

But when the highest priority “vital signs absent” call came through to Toronto EMS, dispatch had no available ambulances to send to the scene.

“If this isn’t a system in crisis, what is?” said paramedic Mike Merriman, shop steward with CUPE 416.

Dispatchers, when unable to find any available ambulances, had to begin calling different hospitals to find out if any paramedics were free to go to the scene.

“They were grasping at straws,” said Merriman.

One paramedic at Scarborough Grace hospital, waiting with an inbound patient alongside his partner, responded to the direct request and volunteered to be a first responder to the scene. As he was leaving, a paramedic from another crew caught wind of the situation and offered to join him.

Two ambulance crews were thus separated to fill the 2-person ambulance, noted Merriman. Ideally, it should have been advance life support crews (ALS), added Merriman, as they are the best trained to handle a cardiac arrest.

However, as the closest ALS team was too far away at the time of the call, the first responders were only “basic life support paramedics.”

“The dispatchers did the best they could with what we have,” said Merriman. “But what if we all had been at a call?”

“We were there within minutes,” insisted EMS spokesman Kim McKinnon. McKinnon was not able to comment on details as to the dispatch of paramedics.

Without being able to look into the details, Councillor Giorgio Mammoliti, chair of the Community Development and Recreation Committee — which oversees Toronto EMS — said he feels the situation emphasizes the frustrations the city has faced when asking the province to remedy EMS off-load delay times.

“Many of our EMS would have been sitting in emergency rooms waiting to be relieved,” said Mammoliti. “The province needs to be held responsible for any situation when we need our EMS to be relieved for emergencies.”

The nationwide obesity epidemic is putting a strain on local emergency medical responders, pinching their backs and knees as well as their ability to give patients good care.

Though there’s a lack of hard data, emergency medical service officials say they are assisting many more overweight patients now than 10 or 20 years ago.

“We handle 200- to 300-pound people all day long, and 400 pounds is not all that uncommon,” said Van Prater, chief paramedic at LifeStar Ambulance Service Inc., one of the three ambulance companies in Sangamon County. “We have 500- or 600-pound patients as often as once a month.”

A study released last week by researchers at the U.S. Centers for Disease Control and Prevention, Duke University and RTI International says annual increases in obesity rates may be slowing, but 42 percent of Americans are expected to be obese by 2030, compared with 31 percent in 2010.

Moreover, the percentage of Americans classified as severely or morbidly obese is projected to at least double — from about 5 percent in 2010 to more than 11 percent in 2030. Severe obesity generally is defined as more than 100 pounds overweight.

“The public is getting bigger,” said Greg Surbeck, assistant chief of the Springfield Fire Department. “We see a lot more large people.”

Hidden problem

Assisting severely obese people can create challenges for EMS personnel, Prater said. But he said he hasn’t seen those challenges result in delays or other complications that have harmed local patients.

The most obvious challenge is the manpower needed to lift someone out of a house or into an ambulance, according to Mike Nichols, operations manager for America Ambulance Service.

Ambulance crews in Springfield generally consist of one paramedic and a driver who is an emergency medical technician. More people often are needed to lift morbidly obese patients.

“A two-man crew cannot lift someone who weighs 1,100 pounds,” said Prater, adding that LifeStar has handled a patient of that size.

Tending to the health needs of obese patients can be difficult too, he said.

“Sometimes something as simple as taking a pulse or a blood pressure on that kind of person can be tough,” Prater said. “When you try to set up an IV, you have to go through more flesh and fat to find a vein.”

Diverted crews

During medical emergencies — when a patient has complained of shortness of breath, chest pain or other concerns that prompted a “911” call — Nichols said ambulance crews usually can get help moving patients from firefighters who have been dispatched to the scene.

But in non-emergencies, such as when a patient is being discharged from the hospital and needs to go home or to a nursing home, firefighters aren’t always there. America sometimes has to dispatch several ambulance crews in those cases, Nichols said.

In theory, pulling a crew out of service to assist with an obese patient could create a delay in responding to a true emergency, he said. But that hasn’t happened, at least not yet for America, he said.

Springfield firefighters sometimes are called to homes when a severely obese person has fallen and can’t get up on his or her own, Springfield Fire Chief Ken Fustin said.

“We’ve had them from 400 to 900 pounds,” he said.

Volunteer and non-full-time fire departments receive similar requests.

“We do ‘lift assists’ once or twice every couple of weeks,” said Louie Rogers, chief of Riverton Fire & EMS.

If the patient doesn’t need hospitalization, firefighters will help them get up with a special tarp that has grips for two or three people on each side, Fustin said.

Firefighters also will assist ambulance paramedics. But the fire department now requires ambulance companies to exhaust their own resources in non-emergency situations before firefighters will help.

Associated injuries

Seven firefighters from the 218-member Springfield force have been injured since 2009 while lifting patients, and the department has to focus on emergencies, Fustin said.

“We need to be available for emergency calls to the citizens of Springfield,” Fustin said. “We can’t let ourselves be tied up assisting a for-profit ambulance company when they have their own resources.”

Prater said injuries associated with moving heavy patients can leave ambulance companies short of personnel.

For that reason, Tracy Daugherty, operations manager for Medics First, the third local ambulance company, said the company this year began turning down most non-emergency requests to transport patients weighing more than 400 pounds.

Hydraulic and other equipment can be a big help, but “at some point in every call, someone needs to be lifted,” said Glenn Luedtke, chairman of the EMS safety course committee for the National Association of Emergency Medical Technicians.

The growing size of patients “is definitely a problem for us, and it’s not going to go away,” said Luedtke, a retired EMS director in Sussex County, Delaware. “When you’re getting up around 300 pounds, you’re getting beyond what a normal crew could handle.”

Bariatric ambulance

Officials from LifeStar and America said Springfield-area patients could benefit from a “bariatric” ambulance — one equipped with a winch and an extra-wide stretcher. Now, severely obese patients sometimes have to lie on the floors of regular ambulances, Prater said.

But LifeStar and America don’t have the extra $15,000 to $20,000 for bariatric equipment, Prater and Nichols said.

Daugherty said Medics First isn’t interested in a bariatric ambulance because it would generate more requests to serve severely obese patients, and Medics First isn’t eager to put more of its employees at risk of injury.

The not-for-profit Logan County Paramedic Association outfitted one of its ambulances with bariatric equipment in mid-February. The group hoped to get lots of requests for its use in Sangamon County, but that hasn’t happened.

The association has sent the ambulance on only 10 calls in the region, said Steve Siltman, the association’s chief executive officer.

“That’s not very promising,” Siltman said. “I thought there would be more activity out of this.”

The ambulance is the only one of its type operating between Peoria and the Metro East area, Siltman said.

Officials from the Springfield ambulance companies said they didn’t know about the special ambulance in Lincoln. Daugherty said she will recommend the Logan County ambulance to people making non-emergency requests that Mobile Medics turn down.

***

Obesity rate

Findings of a study on obesity conducted by researchers from the Centers for Disease Control and Prevention, Duke University and RTI International include:

*The prevalence of obesity is expected to increase by one-third over the next two decades.

*An increase of 130 percent in the prevalence of severe obesity is expected by 2030.

*If forecasts prove accurate, the trends will “further hinder efforts at health-care cost containment.”

***

Firefighters obese too

Obesity rates among firefighters — both full-timers and volunteers — actually are higher than among the general population, according to a 2011 study released by the National Volunteer Fire Council.

Some of the study’s findings:

Rates of overweight and obese individuals in the fire service are between 73 percent and 88 percent. More than two-thirds — or 66 percent — of Americans overall are overweight or obese.

Occupational factors may place firefighters at high risk for weight gain, including shift work, sleep disruption, unhealthy eating patterns in the firehouse and the absence of fitness standards for firefighters.

Springfield Fire Chief Ken Fustin said he believes Springfield’s 218-member force is in better shape than the general population.

Springfield firefighters are offered free Fit Club memberships paid through funds generated by taxes on out-of-state insurance companies doing business with Illinois, he said.

“We put fitness equipment in all of the fire stations,” he said. “The firefighters here take really, really good care of themselves. This is a very strenuous, young person’s job. Generally speaking, our membership is in really good shape.”

Dean Olsen can be reached at 788-1543. Follow him at twitter.com/deanolsen.

This year, the system of a nationwide response to emergencies – the 999 system – is 75 years old, and to mark the milestone of the lifesaving service, Channel 4 are to air a new documentary series entitled, 999: What’s Your Emergency?

And as the channel’s cameras go behind the scenes of 999 control rooms, one thing is evident; there system is “creaking under the weight” of an upsurge in emergency calls.

C4’s press release about the show states that since 2000, the ambulance service has seen an increase of over 70% in 999 calls, and in the period 2010 to 2011, the police have seen a year-on-year increase of over 10% in 999 calls.

In 999: What’s Your Emergency? we’ll get to see what happens over a ten week period with all the emergency services in Blackpool, with the cameras capturing every minutes of the process, from the moment a call is taken at the control centre, to the deployment of whichever service is needed…

In Lancashire alone, the 999 system deals with over 43,000 emergency calls a week, and in the last year in the region, more than half a million people called 999.

C4’s press release adds, “Ambitious and grand in scale, 999:What’s Your Emergency? (w/t) has incredible access across the services to make it a landmark event in Channel 4′s 2012 schedules.

“Featuring compelling characters and desperate and dangerous situations it continues the channel’s commitment to in showing the lives of society’s key workers in a compelling, humane and engaging way with series such as ‘24 Hours in A&E’.

The series is expected to air on the channel later this year.

Thursday, 10 May 2012 21:37

Start Killing People

My Doctor said
ALISON provides excellent CPD courses relevant to our Pre-Hospital field, click on the ALISON logo to find out more
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Gain a good understanding of mental health and learn how you can support mental health and illness today

 

One in four adults experience some form of mental health problems at some point in their lives. Anxiety, depression and severe mental problems such as schizophrenia affect not only the individuals concerned but also their families and friends. Mental health problems result in reduced quality of life and possibly loss of life. It is therefore important to understand mental distress and the ways it can be treated. This free course will help you understand mental health and mental illness, mental health practise and care in the community. It will tackle the issues of stigma and discrimination in mental health, explain why the promotion of mental well-being is important and give a history of institutions and segregation.

The course will also focus on the positive impact exercise can have on mental health and psychological well-being. This course will be of great interest to professionals in social and health professions, for anyone who has personal experience of mental health problems and anyone with a general interest in this important subject.

Understanding Mental Health and Illness is originally from and published by OpenLearn and has a duration of 2-3 Hours for average learner.

 

Content Type

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  • Video: Low
  • Audio: Low
  • Animation: None
  • Assessments: Yes
  • Course Rating:

 

Certification Availability

  • PDF Download: Yes

 

Education Level

  • Approximate FETAC Level: Level 5
  • Approximate NQF Level (UK): Level 3
  • Other: Higher High Secondary School
  • Age appropriateness: 16+ Years
  • Minimum Grade/Class Level: Higher High Secondary School

Modules in Understanding Mental Health and Illness

Module 1: Challenging Ideas in Mental Health
Module 2: Mental Health Practice
Module 3: A History of Mental Health Institutions
Module 5: Course Assessment
Module 4: Exercise and Mental Health
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